Legal
Privacy Policy
Introduction
Rebble by Syarpa is a seamless trading platform built for easy on-ramp and off-ramp of cryptocurrency. It allows users to buy crypto with local currencies such as Naira and sell back directly to Naira while receiving funds into their bank account without the delays commonly associated with peer-to- peer trading.
At Rebble, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your information when you visit the Rebble website, use our mobile application, or interact with our API or integrations.
By registering for and using the Platform, you agree that your Personal Information will be handled as described in this Policy and the Terms and Conditions applicable to the Platform.
The Information We Collect About You and How We Collect It
We collect and process Personal Information directly from you and automatically through your use of the Platform.
Information We Collect Directly From You
Personal Account and Profile Information: name, mobile number, email address, BVN, NIN, date of birth, nationality, mailing address, and residential address.
Financial Information: investment experience, annual income, liquid net worth, estimated net worth, source of funds, and source of wealth where required for account eligibility or transactions.
Other Required Information: whether you are a Politically Exposed Individual or appear on restricted persons lists, plus any additional legally required data.
Communications with Us: information provided when you contact support, submit forms, or send feedback.
If you act on behalf of another User, you are responsible for ensuring you have the required authority and consent to submit their Personal Information.
Information We Collect Automatically
When you use the Platform, our servers may automatically record information using cookies and similar technologies. This can include your IP address, referring page, browser type and settings, date and time of request, browser configuration, language preferences, and cookie data.
We may also collect information about your device, including device type, operating system, device settings, identifiers, and crash data.
We may combine this automatically collected data with other Personal Information we hold about you.
How We Use Your Information
- To provide the Platform, facilitate transactions, and deliver customer support.
- To personalise your experience, including localised content and tailored instructions.
- To understand how the Platform is used, improve performance, and support research or analytics.
- For marketing and promotional communications, including newsletters, campaigns, and product information that may interest you.
- For regulatory purposes, including KYC, CDD, AML, and CTF compliance.
How We Share Your Information
- Affiliates: for the sole purpose of providing the Platform to you, subject to this Policy.
- Service Providers: third parties that perform services on our behalf.
- Business Transfers: during mergers, acquisitions, restructuring, or bankruptcy.
- Legal Process: where required by law, court order, subpoena, or regulatory action.
- Protection of Rights: where necessary to investigate illegal activity, suspected fraud, safety threats, or Terms violations.
- Aggregate and De-Identified Information: for research, product development, marketing, and similar business uses.
Our Use of Cookies and Other Tracking Mechanisms
We and our third-party service providers may use cookies and similar tracking mechanisms to understand your usage of the Platform and improve performance and experience.
Session Cookies: These exist only during an active session and help us identify you while you are logged in.
Persistent Cookies: These remain on your device after you close your browser and help us track aggregate usage and remember preferences.
Most browsers accept cookies automatically, but you may choose to block or disable them. Doing so may affect features or limit access to some parts of the Platform.
We may also use analytics services such as Google Analytics to understand platform usage and improve functionality. These providers may use their own cookies and tracking technologies.
Third-Party Links
The Platform may include links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or data handling.
Security of Your Personal Information
We implement reasonable precautions consistent with applicable laws and regulations to protect Personal Information from loss, misuse, unauthorised access, disclosure, alteration, and destruction.
No security measure is perfect. You are responsible for choosing strong credentials, keeping them private, securing your own devices, using antivirus tools, logging out of sessions, and avoiding unsafe devices or networks.
You should notify us immediately at support@rebble.app if you suspect unauthorized access to your Account.
Rights of Access, Correction, and Deletion
You may request access to, correction of, or deletion of your Account information by using account settings or contacting us at support@rebble.app.
We may refuse certain requests where required or permitted by law, including for legal, tax, accounting, fraud prevention, litigation, privilege, or privacy-related reasons.
We may take commercially reasonable steps to verify your identity before responding to requests.
Transfer of Information
We may store Personal Information on servers located outside your country of residence. By using the Platform, you consent to such transfers, even if data protection standards differ, so long as we maintain reasonable safeguards consistent with our obligations.
Retention
We retain your Personal Information while your Account remains active and for as long as necessary to fulfil business, legal, regulatory, tax, or accounting requirements. We will stop retaining information when its purpose no longer applies and retention is no longer required.
Children Under 18
Our Platform is not designed for children under 18. If we learn that a child under 18 has provided Personal Information, we will delete that information from our systems.
Contact Us
If you have questions about this Policy or want to make a complaint, contact us via live chat or at support@rebble.app.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes may be highlighted on the Platform, sent by email, or communicated through app notifications where appropriate. You should review this Policy periodically to stay informed.

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